Shipping & Returns Policy

📦 SHIPPING POLICY

✅ Order Processing

• All orders are processed within 1–3 business days.

• You’ll receive a confirmation email with tracking details once your order ships.

🌍 Shipping Coverage

• We ship across India and select international locations.

• Delivery timelines may vary depending on your location.

🚚 Shipping Charges

• FREE shipping on orders above ₹999 (India only)

• Flat ₹50 shipping on orders below ₹999

• International shipping charges will be calculated at checkout

📦 Multiple Shipments

Your order may arrive in multiple parcels if items ship from different warehouses or suppliers.

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🔄 RETURNS & EXCHANGES

📁 Eligibility

We offer easy 7-day returns on most products if:

• Item is damaged, defective, or wrong item was sent

• Return request is made within 7 days of delivery

Note: Due to hygiene and safety, jewelry and personal accessories are non-returnable unless damaged.

📬 Return Process

1. Email us at support@[yourstore].com or WhatsApp us with:

   • Order ID

   • Product photo (for damage claims)

2. We’ll arrange pickup (for eligible locations) or guide you to return it.

3. Once approved and received, refund or exchange will be processed within 5–7 business days.

💰 Refund Options

• Refund to original payment method

• Store credit / coupon for future purchase

• Exchange (same or similar item, subject to stock)

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❌ Items Not Eligible for Return

• Used or worn items

• Custom or personalized products

• Sale or clearance items

• Items returned without original packaging